Privacy
& terms.
Draft template — to be reviewed by the client and a legal adviser before publishing
Privacy policy
RM Exclusive Luxuries respects your privacy and processes personal information in line with South Africa's Protection of Personal Information Act (POPIA).
Information we collect
When you place an order, create an account or contact us, we collect the details you provide — such as your name, email address, phone number and delivery address — along with your order history. Payments are processed by PayFast; we do not receive or store your card details.
How we use it
- To process, deliver and support your orders (including sharing delivery details with our courier, The Courier Guy).
- To respond to enquiries you send us by WhatsApp, phone or email.
- To operate and secure this website.
Your rights
You may request access to, correction of, or deletion of your personal information by emailing info@rmexclusiveluxuryhair.com.
Terms & conditions
By using this website and placing an order you agree to these terms.
Orders & pricing
All prices are shown in South African Rand (ZAR). Product options (such as colour, storage or size) and availability are shown on each product page. We make every effort to display accurate information; if an error occurs we will contact you before processing your order.
Payment
Payments are made securely through PayFast. Orders are processed once payment has been received.
Delivery & refunds
Delivery and refunds are governed by our Delivery & Returns policy.
Contact
RM Exclusive Luxuries · +27 67 127 3500 · info@rmexclusiveluxuryhair.com